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ELMO Customers

Get the support you need with ELMO’s dedicated Customer Success Team to help increase your ROI and achieve your organisation’s goals.

From training to design and advisory, let us be the extra HR team member you need!


Not just a Software Provider

We’re not just about HR and payroll software solutions. The ELMO team is here to help you maximise the value of your ELMO products and elevate your entire HR and payroll functions.

Think of us as your hidden weapon, enabling you to create exceptional experiences for your HR and Finance teams, and employees.

Our experts cover a wide range of HR and payroll areas, offering support tailored to your needs from bespoke learning pathway creation to tailored training, optimisation workshops, and more.

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Services

CUSTOMER SUCCESS MANAGERS

Get the support you need with ELMO’s dedicated Customer Success Team to help increase your ROI and achieve your organisation’s goals. Our dedicated Customer Success Managers can help you get the most from your system, from facilitated training, consultation and configuration support, system analysis and more.

BESPOKE SERVICES

We offer a range of specialised services to help you create outcomes that meet your unique needs, including:

  • Training
  • Survey building
  • Learning content development

SUPPORT SERVICES

We’re here to help! Here’s some helpful FAQs, links and documentation to get you to where you need to go.

Support

HELP DESK PORTAL

Log in to the ELMO Help Desk to access our library of guides, information and support resources.

Help Desk

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QUICK REFERENCE FAQ

Check out our FAQ for quick answers to some of the most common questions.

See FAQs

Local support round the clock

CUSTOMER SUPPORT

If you need to talk to our support team, you can lodge a ticket in the Help Desk.

Contact Support